Refund and Returns Policy Effective Date: 28-01-2025
At Balika Beauty, we value your satisfaction with our products. However, due to the nature of our offerings, we have specific guidelines regarding returns and refunds. Please read this policy carefully before making a purchase.
1. No Returns or Exchanges
- All sales are final. We do not accept returns or exchanges for any reason, including dissatisfaction with the product, incorrect orders, or a change of mind.
2. Damaged or Defective Products
If you receive a product that is damaged or defective, we are committed to resolving the issue promptly. Please follow the steps below:
- Contact us at contact@balikabeauty.com or +91 82866 68166 within 48 hours of receiving the product.
- Provide your order number and clear photographs of the damaged or defective item.
- After verification, we may offer a replacement or store credit, depending on the circumstances. Refunds are not provided.
3. Refunds
- Refunds are not available for any purchases, except in cases where a replacement is not possible for a damaged or defective product.
- Refunds, if approved, will be credited to the original payment method within 7-10 business days of approval.
- The replaced product will be delivered in 7 to 10 working days
4. Cancellation Policy
- Orders cannot be canceled once they have been processed or shipped.
5. Contact Us
For any issues or questions regarding our Returns & Refunds Policy, feel free to reach out:
Balika Beauty
Email: contact@balikabeauty.com
Phone: +91 82866 68166
By placing an order on our Website, you acknowledge and agree to the terms outlined in this Returns & Refunds Policy.
